Service plans
The water stays clean because the system gets cared for.
Filters wear. Membranes age. The only way to keep RO water as good as it was on day one is to maintain the system on schedule. Pick the plan that fits your install — we handle the rest.
Care
The essentials, on schedule.
Households with under-sink RO
- Quarterly filter changes (sediment + carbon)
- Annual full-system inspection
- Annual TDS test + written report
- 10% off ad-hoc repair labour
Most chosen
Care+
Care, plus the parts that wear.
Whole-house homes and small businesses
- Everything in Care
- Membrane replacement scheduled on actual hours
- Priority response (next-business-day visits)
- Free emergency call-out twice a year
- Quarterly TDS report
Care Pro
Operational uptime, contractually backed.
Restaurants, hotels, clinics, factories
- Everything in Care+
- SLA-backed response (4-hour or 24-hour, by tier)
- Inline TDS monitoring and pressure logging
- Monthly water-quality reports for audits
- Twin-train / bypass support where installed
- Dedicated account manager
Plan pricing depends on system size and visit frequency — quoted as part of your install assessment. Existing systems are welcome; we'll inspect first and propose a plan that fits.
Already on a plan?
Book a service visitBook your next service visit.
Existing customers can pick a date, pick the visit type, and we'll confirm by phone.